The 80-Point Shopify Launch Checklist for New Brands
This is the checklist we run every time a new brand goes live on Shopify. It is 80 items long because every one of them is a mistake we have personally watched someone make. Some are five-minute fixes. Some require an afternoon. None of them are optional if you want a launch that does not embarrass you in the first 72 hours of live traffic.
Read it once end-to-end before you start. Print it out. Tick the boxes as you go. Anything you decide to skip — write down why, in one sentence, somewhere your future self can find it. Six months from now, when something breaks, you will be glad you did.
- Store foundations (12 items)
- Products and collections (10 items)
- Shipping and payments (10 items)
- Legal and policies (8 items)
- Apps and integrations (12 items)
- Content and trust (10 items)
- Tracking and analytics (8 items)
- Pre-launch marketing (10 items)
- Launch day (8 items)
- Post-launch week 2-4 (12 items)
- International readiness (8 items)
- Performance and speed (7 items)
- Ongoing maintenance after launch (6 items)
Store foundations (12 items)
Before you touch design or apps, your store needs a stable foundation. The non-negotiables: a custom domain on Shopify (not a .myshopify.com), HTTPS forced site-wide, a Shopify plan that matches your expected order volume (Basic is fine under 300 orders per month, Shopify standard between 300 and 1500, Advanced above that), and a single source of truth for product data — usually the Shopify Products section, not a spreadsheet that has been emailed around.
Pick a theme and commit. We recommend Dawn, Sense, or Refresh from Shopify's free library, or a paid theme from the official Theme Store if you need a specific layout. Do not buy a theme from a third-party marketplace at launch — the support window is usually 6 months and you will outgrow it. Configure your theme settings before you start uploading products: typography, color, button style, header layout. Theme decisions made under launch pressure are decisions you will live with for years.
Required at this stage: a favicon, an OG image for social shares, a logo at retina resolution (2x and 3x), a brand color palette documented in Shopify's theme settings, a default product image fallback for products without imagery, and a confirmed timezone and currency setting that matches where you actually ship and accept payment.
- Custom domain connected and primary
- HTTPS forced site-wide
- Shopify plan matched to volume
- Theme selected (Dawn / Sense / Refresh recommended)
- Typography, color, button styles set
- Favicon uploaded
- OG image (1200x630) uploaded
- Logo at retina resolution
- Default product image fallback
- Timezone and currency confirmed
- Test order placed end-to-end
- Admin team accounts created with roles
Products and collections (10 items)
The product data structure is the single most consequential thing you set up before launch. Get the taxonomy wrong and you spend the next year fighting it through filters, navigation, abandoned-cart logic, and personalization. Every product needs: a unique handle, a title under 70 characters, a meta description, alt text on every image, a SKU, accurate weight (for shipping), and at minimum three images including one cropped square for social.
Collections should map to how customers actually browse, not how you internally categorize. A common mistake is creating collections that mirror your warehouse picking system rather than your shopper mental model. If you sell apparel, your collections are probably 'Tops, Bottoms, Outerwear, Accessories' — not 'Spring 2026 Drop 2 Lookbook A.' If you sell consumables, collections probably map to use-case (Morning, Evening, Travel) or to skin/hair type, not to ingredient family.
Pricing in cents, not dollars. Compare-at-price only when there is a real previous price. Inventory tracking enabled on every SKU even if you have a 3PL feed. Each product should have a 30 to 60 word short description above the fold and a longer detailed description below.
- Every product has unique handle and title
- Meta description on every product
- Alt text on every image
- SKUs assigned and unique
- Accurate weights for shipping rates
- Three or more images per product
- Collections mapped to shopper mental model
- Pricing entered in correct currency
- Compare-at-price only when real
- Inventory tracking enabled per SKU
Shipping and payments (10 items)
Broken shipping rates are the single most common silent killer of launch-week conversion. The most frequent mistake: rates set at the country level but not at the state or province level, leading to either missing options at checkout or rates that quote $4 ground shipping for a 35-pound order. Before launch, manually walk through checkout with at least five different zip codes in your top five markets, and verify the quoted rate against your actual carrier rate plus a margin.
Payments: enable Shop Pay, Apple Pay, Google Pay, and PayPal at minimum. Shop Pay alone lifts mobile conversion 10 to 18 percent in our experience, and the integration is free. If you sell internationally, enable multi-currency through Shopify Markets. Do not enable buy-now-pay-later (Klarna, Afterpay, Affirm) on day one unless your AOV is over $80 — the fees eat margin at low AOV and the conversion lift is marginal under that threshold.
Tax: configure tax rates per region, register for tax in every state where you have nexus, and use TaxJar or Avalara if you cross more than three state nexuses. Do not eyeball this. Sales tax mistakes compound at 4 to 9 percent of revenue, and the cleanup is the worst kind of accounting work.
Broken shipping rates are the single most common silent killer of launch-week conversion.
- Shipping rates tested across 5+ zip codes
- Carrier rates verified against quotes
- Free shipping threshold set if applicable
- Shop Pay enabled
- Apple Pay and Google Pay enabled
- PayPal enabled
- Multi-currency configured (if international)
- Tax rates configured per region
- Nexus registered where required
- Refund and return policy live
Legal and policies (8 items)
Every Shopify store needs four pages live before launch: Privacy Policy, Terms of Service, Refund Policy, and Shipping Policy. Shopify generates templates inside Settings → Policies that are good enough for most launches, but read them and customize the brand name, jurisdiction, and any category-specific notes (skincare disclaimers, food safety, jewelry care). Generic templates with the wrong company name are an instant credibility killer.
If you collect email or SMS, you need a Privacy Policy disclosing it and a cookie banner if you have EU traffic. If you sell to California, CCPA compliance language is required. If you sell food, supplements, or beauty, FDA-style disclaimers usually apply. None of this is glamorous, but a single regulatory complaint in your first month can take the store offline for weeks while it gets sorted.
Required pages also include an Accessibility Statement (ADA-relevant), and ideally a Returns Center that explains your RMA process. Brands that hide return policy behind a single tiny footer link see an 8 to 12 percent uplift in conversion when they surface it in product pages and checkout.
- Privacy Policy live and customized
- Terms of Service live and customized
- Refund Policy live
- Shipping Policy live
- Cookie banner (if EU traffic)
- CCPA language (if California sales)
- Category disclaimers (FDA / FTC as applicable)
- Accessibility Statement
Apps and integrations (12 items)
Most launches over-install apps. The launch-day minimum is: Klaviyo (email/SMS), a reviews app (Judge.me, Loox, or Stamped), a customer service tool (Gorgias or Zendesk if scale demands it), and a 3PL integration if you outsource fulfillment. That is four apps. Do not install bundles, upsells, loyalty, subscription, or BNPL apps until you have actual transaction data telling you they would move the needle. Every app you install increases page weight, billing complexity, and the chance of a breaking conflict at the worst possible moment.
Tracking pixels deserve a separate sub-checklist. At minimum you need: Meta Pixel installed and tested with Meta Events Manager, Conversions API (CAPI) live (either via Meta's Shopify connector or a server-side tool like Stape), TikTok Pixel if running TikTok, Google Tag and Google Ads Conversion if running Google Ads, and the Google Analytics 4 property correctly linked. Each pixel should fire on the four key events: ViewContent, AddToCart, InitiateCheckout, Purchase. Test each one with browser developer tools before launch.
Skip until you need them: review aggregators, advanced search (Algolia), live chat that exceeds your ability to staff it, AI recommendation engines under 1,000 SKUs, anything advertised as 'all-in-one.' Adding these on day one is how launch teams burn 40 hours on integration debugging instead of creative production.
- Klaviyo installed and account verified
- Reviews app installed and configured
- Customer service tool installed
- 3PL integration tested (if applicable)
- Meta Pixel installed
- Meta CAPI live
- TikTok Pixel (if running TikTok)
- Google Ads conversion (if running Google)
- GA4 linked and tested
- All pixels fire on 4 key events
- Order confirmation tested
- App billing reviewed and budgeted
Content and trust (10 items)
Trust signals at launch are mostly about completeness rather than volume. A homepage with a clear value prop, three to five products, a couple of customer photos (UGC works better than studio), an About page that includes a real founder photo, and clear contact information will outperform a homepage with five widgets and no soul. The biggest trust killer on a new Shopify store is the absence of any visible humanity — no faces, no story, no specifics.
Required content pages: homepage, collection pages for each major category, individual product pages (every product), About, Contact, FAQ. Optional but useful: blog with two to four launch posts, Lookbook or Inspiration page if visual. Each page should have a meta title and meta description different from the generic Shopify default. Generic meta tags are the most common SEO mistake on new stores — they lock you out of Google for 30 to 60 days while the index re-crawls.
Include at least one form of social proof on the homepage above the fold: a row of customer reviews, a press logo bar, a 'as seen on' band, or a UGC carousel. New brands without any social proof at launch convert at roughly half the rate of brands with even one form. It does not have to be extensive — a single 5-star review with a real name and photo is more powerful than ten anonymous ones.
The biggest trust killer on a new Shopify store is the absence of any visible humanity.
- Homepage with clear value prop
- Collection pages for each major category
- Product pages for every SKU
- About page with founder photo
- Contact page with real email
- FAQ with 8-15 questions
- Meta titles and descriptions on every page
- At least one trust signal above the fold
- OG images set per major page
- Sitemap.xml accessible at /sitemap.xml
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Tracking and analytics (8 items)
If tracking is not perfect at launch, every dollar you spend on paid acquisition for the first 60 days is being thrown into a black hole. Before launch, install and test: Meta Pixel + CAPI on every event, GA4 with ecommerce events configured, your ad-platform pixel for every platform you intend to run, UTM parameters templated for your email and social campaigns, and a basic spreadsheet or analytics platform that lets you reconcile platform-reported revenue against actual Shopify revenue.
Use Meta's Events Manager Test Events tool before you launch. Place a test order. Verify that Purchase fires once, not zero times and not three times. The most common bug we see is a Purchase event firing twice — once from the pixel and once from CAPI — because both are installed without deduplication. This single bug inflates reported ROAS by 100 percent and leads brands to scale spend into unprofitable cohorts.
Set up a baseline dashboard pre-launch. The dashboard should have: daily revenue, daily orders, daily sessions, conversion rate, AOV, blended MER, and revenue by channel. Triple Whale, Polar, or even a Google Sheet pulled from Shopify CSV exports works. The point is to have a single source of truth from day one, not to build it later when nobody can remember which numbers are which.
- Meta Pixel + CAPI live, deduplicated
- GA4 ecommerce events firing
- All ad platform pixels installed and tested
- UTM templates documented
- Purchase event tested (fires once, not twice)
- Daily KPI dashboard live
- Reconciliation method between platform and Shopify
- Server logs accessible for debugging
Pre-launch marketing (10 items)
A common launch-week mistake is going live with zero email list. Spending 4 to 8 weeks pre-launch building a waitlist via paid social, organic content, and referrals will more than pay for itself in launch-week revenue. The math is straightforward: 500 waitlist subscribers at 6 percent conversion and $60 AOV is $1,800 of launch-day revenue with zero acquisition cost. That same revenue acquired from cold paid would cost $400 to $700 in CAC.
Pre-launch creative production is the second mistake. Launch-week paid social is too important to rely on day-one improvisation. Pre-produce at minimum 8 to 12 ad concepts before launch: 3 to 5 founder-story videos, 3 to 5 product-demo statics, 2 to 3 UGC-style clips. Have them edited, exported in vertical and square, and uploaded to your ad accounts before you go live. The brands that hit their first $10K in revenue in week one almost always have launch-week creative ready 7 to 14 days before launch.
Set up your Day 0 / Day 1 / Day 3 / Day 7 / Day 14 email send schedule before launch. Pre-write the drafts. The launch announcement should go out the morning of launch day. The 'why I built this' founder story goes Day 1. The first user-generated content or review goes Day 3. A 'first orders shipping' update goes Day 7. The first social proof roundup goes Day 14. Schedule them now, edit them lightly as launch unfolds.
- Waitlist landing page live 4-8 weeks pre-launch
- Email list at 300+ subscribers before launch
- 8-12 ad concepts pre-produced
- Vertical + square crops exported
- Concepts uploaded to ad accounts (paused)
- Day 0/1/3/7/14 email schedule drafted
- Launch announcement copy approved
- Founder story video recorded
- First 10 customers identified (early supporters)
- Press / podcast outreach sent
Launch day (8 items)
Launch day itself is mostly about not breaking what you spent weeks building. Resist the urge to ship last-minute changes. Freeze the codebase, the product catalog, and the email schedule 48 hours before launch. Use launch day to monitor, respond to customer service tickets, watch the funnel for drop-offs, and shake hands with the first 20 buyers. The day is for execution, not iteration.
Have somebody (you, ideally) on customer service for the first 12 hours of launch. The single best thing you can do for retention is reply personally to your first 50 customer emails. The second best is to ship those orders within 48 hours, with a hand-signed thank-you note or insert. The cost is trivial, the impact on word-of-mouth is enormous, and you will not get this chance again at any later scale.
Monitor key metrics every two hours for the first 24: orders, conversion rate, Add-to-Cart rate, checkout abandonment. If conversion rate is below 1 percent in launch-week paid traffic, something is wrong upstream — usually a tracking bug, a broken shipping rate at a popular zip code, or a checkout flow issue. Conversion at 1.8 to 3.5 percent is normal for launch-week paid. Anything below 1 percent merits an immediate investigation, not a 'let it settle.'
Resist the urge to ship last-minute changes. Freeze the codebase, the catalog, and the schedule 48 hours before launch.
- Codebase frozen 48 hours pre-launch
- Launch announcement sent
- Customer service coverage for first 12 hours
- First 20 buyers thanked personally
- Orders shipped within 48 hours
- Hand-signed insert in first 100 orders
- Hourly metric check for first 24 hours
- Tracking verification re-tested 4 hours in
Post-launch week 2-4 (12 items)
Weeks 2 through 4 are where most brands either consolidate the launch or squander it. The pattern is: launch goes well, founder relaxes, creative cadence drops to zero, paid acquisition starts fatiguing on day 14, MER collapses, and by day 30 the brand is back at zero momentum. Avoiding this requires a deliberate week-2-to-4 plan that ramps creative and tightens the funnel based on actual data.
Week 2 priorities: review your first 100 orders, identify the top 3 sources of repeat-purchase intent, and tag those customers for early loyalty outreach. Audit your checkout funnel for drop-off points. Adjust shipping rates if any quoted rates were eating margin. Send your second wave of email to non-buyers with a softer pitch (educational, not promotional). Begin ramping creative production toward your steady-state cadence of 8 to 12 new concepts per week.
Week 3-4 priorities: install or activate retention flows (welcome, abandoned cart, post-purchase, win-back). Begin first MER review against launch budget. Decide whether any of your launch tools or apps are not earning their billing. Schedule your first cohort review at day 30 to validate that first-purchase cohorts are behaving in line with assumptions. Most importantly, document everything that broke during launch — your future self launching the next brand will thank you.
- First 100 orders reviewed
- Top 3 repeat-intent customers tagged
- Checkout funnel drop-offs identified
- Shipping rates adjusted if needed
- Second-wave email to non-buyers sent
- Creative cadence ramped to steady state
- Welcome flow activated
- Abandoned cart flow activated
- Post-purchase flow activated
- First MER review against budget
- App stack audit performed
- Day-30 cohort review scheduled
International readiness (8 items)
If your launch market is just one country, skip this section. If you are going live in two or more countries simultaneously — increasingly common in 2026 — these items are non-negotiable. Multi-currency should be configured via Shopify Markets, with currency display localized to detected geography. Translation should cover at minimum: product titles, product descriptions, key collection pages, checkout, and policies. Auto-translation is acceptable for launch; hand-edited translation is the right standard by month three.
Shipping rates per market need to be tested individually. The most common multi-country launch mistake is publishing US-style flat-rate shipping for EU customers, which leaves the brand absorbing 200 to 600 percent more shipping cost than quoted. Carrier integrations through ShipBob, Shipmonk, or Easyship typically produce accurate live rates per market. Manual rate tables work only if you have actually shipped a test order to each market.
Local payment methods matter. iDEAL in the Netherlands, SOFORT in Germany, Klarna in the Nordics, Konbini in Japan. Shopify Payments covers many of these but not all; check the market-specific support list before launching. Missing a major local payment method in a market typically halves checkout conversion compared to the home country.
- Multi-currency configured via Shopify Markets
- Translation covers products + collections + checkout
- Shipping rates tested per market with real orders
- Local payment methods enabled per market
- Tax / VAT registered where required
- Returns address per market documented
- Customs / HS codes added to products
- Market-specific email flows in Klaviyo
Performance and speed (7 items)
Page speed is one of the most underrated launch-week levers. Shopify themes are generally fast out of the box, but the things you add on top — apps, embeds, custom liquid, oversized images — quickly drag a 1.5-second store down to a 5-second store. Every additional second of load time costs roughly 6 to 12 percent in conversion at mobile-heavy DTC traffic. Aim for a Lighthouse mobile performance score of 70+ at launch, knowing it will erode 5 to 10 points in the first 90 days as you add functionality.
The top three speed killers we see at launch: oversized product images (uncompressed JPGs over 800KB), third-party reviews widgets loading their own JS bundle on every page, and Klaviyo popup scripts firing before the document is interactive. Fixing all three is usually under 90 minutes of work and lifts mobile conversion 8 to 15 percent. Use Shopify's image CDN by uploading via the Products admin (not by linking external URLs).
Set up Lighthouse or PageSpeed Insights tracking weekly. Diff scores against the prior week. Any drop greater than 5 points usually indicates a recently-installed app or theme change has introduced a regression. Catching this within a week is the difference between fixing it in an hour and untangling it in a day three months later.
Every additional second of load time costs 6 to 12 percent in mobile conversion.
- Product images compressed (under 250KB per image)
- Lighthouse mobile performance score 70+ at launch
- Klaviyo popups deferred until after interactive
- Third-party app scripts audited
- CDN configured (Shopify default is fine)
- Lazy-loading enabled for below-fold images
- Weekly speed tracking set up
Ongoing maintenance after launch (6 items)
The launch is the beginning, not the end. A well-launched Shopify store needs ongoing maintenance to stay fast, secure, and conversion-optimized. The maintenance ritual: weekly app and theme update check, monthly speed score review, quarterly app audit and cancellation, biannual policy and legal page review, annual theme refresh, and ongoing review-moderation cadence (daily for active reviews, weekly otherwise).
Security maintenance is unsexy but critical. Rotate admin passwords quarterly. Enable two-factor authentication for every admin account. Audit installed apps for ones nobody on the team can name a use case for. Check Shopify Capital and merchant-services notifications monthly — phishing attacks targeting Shopify admins are increasingly sophisticated in 2026 and the cost of a single breached account is catastrophic.
Content maintenance: review product copy quarterly, refresh hero imagery on the homepage every 60 to 90 days, retire or update outdated blog posts annually, ensure every product page still has a current best review surfaced. Stale content is one of the slowest-acting but most-corrosive forms of conversion decay — customers can sense when a brand has stopped paying attention to itself.
- Weekly app and theme update check
- Monthly Lighthouse score review
- Quarterly app audit + cancellation pass
- Biannual policy and legal page review
- Quarterly admin password rotation
- 2FA enforced for every admin account
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