Shipping Policy
1. Fulfillment via Printful
All physical products are print-on-demand and fulfilled by Printful. When you order, we send the order to Printful, who prints, packs, and ships it directly from their facility closest to you.
2. Production time
2-5 business days for most items. Printful prints to order, so there's no warehouse inventory — each item is made fresh after you order it. Complex products (embroidery, all-over print) may take up to 7 business days.
3. Shipping time (after production)
- United States — 2-10 business days, depending on your location and the closest Printful facility.
- Canada — 5-15 business days.
- Europe and UK — 5-12 business days.
- Rest of world — 7-21 business days.
Estimated delivery dates are shown at checkout based on your shipping address. Expedited shipping is available for an additional fee.
4. Tracking your order
Once Printful ships your order, you'll get an email with a tracking number. The receipt from Stripe also includes a link to the tracking page. Tracking updates can take 24-48 hours to show movement after the carrier scans the package.
5. International orders, customs, and duties
For shipments outside the US, the recipient is responsible for any customs duties, taxes, or fees charged by the destination country. We can't predict these in advance — they vary by country and product type. Check your country's customs site for typical rates.
6. Lost or delayed packages
If your package is more than 7 business days past the estimated delivery date, email us. We'll work with Printful to investigate and either re-ship or refund. Lost packages outside the carrier's control (theft from doorstep after delivery confirmation) may require a police report for replacement.
7. Contact
Shipping questions, address changes (before fulfillment), and delivery issues: